Updated April 25, 2018
Privacy and confidentiality
Communication with GlobalCerts: If you send GlobalCerts an e-mail through our “Contact Us” feature, the email address you provide will be used to contact you with our reply. Do not send private or confidential information to GlobalCerts via our website contact forms. Please use our “Open a Support Request” page to submit any confidential or personally identifiable information as required for proper troubleshooting of a technical support issue. GlobalCerts will never send you an e-mail message requesting your personal information, including your secure email passphrase or other login information. Any such request is a fraudulent attempt to gain your valuable personal information (a technique known as “phishing”).
Your information will never be used for marketing from third parties: We will never sell your information to any third parties, or share it with any other organization for marketing purposes.
General Data Protection Regulations (GDPR)
In order to comply with regulations with the GDPR which are fully effective May 25, 2018, GlobalCerts has adjusted its Google Analytics and other information collecting practices. We do not collect your IP address, only an “anonymized” address. GlobalCerts entered into Google’s Data Protection Amendment (DPA) on April 25 2018. This contract amendment details how our Analytics provider (Google Analytics) protects and manages analytical data received from our website.
GlobalCerts takes your privacy very seriously, and has committed to NEVER share your browsing of our website with ‘remarketing’ (targeted advertisements) campaigns. We have disabled the ‘User-ID’ analytics feature that would allow for tracking of your browser behavior over multiple devices.
“Cookies” are small pieces of data that websites store in your browser. These data files contain information the GlobalCerts informational website and applications can use to track and organize the pages you have visited, and to gather information. Some of our web pages use “cookie” technology to measure site activity. This helps us deliver a superior user experience that is designed to be fast, secure and personalized. These cookies contain no Personally Identifiable Information (PII), and can be deleted from your browser at any time.
GlobalCerts may receive limited information about your connection to the Internet. This information includes your computer’s IP address, which is your numerical address on the Internet that lets our servers know where to send the web pages you view. This information is only collected and stored in an “anonymous” fashion, where the last digits of the IP address are removed. This data helps measure traffic to our site and the performance of our servers. This information does not identify you personally, and all site analysis is performed on a strictly anonymous sample of the information collected.
© 2018 GlobalCerts LLC